Job requirements and application form
Customer Operations Expert / Technical Project Manager
(559419)
Job description
We're looking for a Customer Operations Expert / Technical Project Manager to join our mission-driven B2B SaaS company — where innovation saves lives.
Our product is already making an impact globally, with paying customers who rely on us for critical, real-time solutions.
If you're passionate about leading high-impact projects, thrive in dynamic environments, and enjoy working with people just as much as with processes — this role is for you.
What You’ll Do
-Lead end-to-end customer deployment projects and own their success
- Collaborate cross-functionally with internal teams, global clients, and external partners to ensure smooth execution
- Use smart tools and creative approaches to continuously optimize operational processes
- Act as a key point of contact for technical onboarding and integration
Why Join Us?
* Make a real impact in a life-saving tech company that’s growing fast
* Work in a global, energetic environment where your ideas matter
* Enjoy meaningful responsibilities and opportunities for professional growth
Ready to elevate your career in a vibrant, growth-oriented environment? We want to hear from you!
Job requirements
- Bachelor's degree in Industrial Engineering, a related field, or relevant military tech/ops leadership experience
- 2+ years of hands-on experience managing customer-facing projects in a global environment – a must
- Comfortable working with SaaS and technical tools – you're tech-savvy and quick to adapt
- Strong communicator in English – both written and verbal
- A proactive problem-solver who thinks on their feet and enjoys making things happen
