Job requirements and application form

Customer Operations Expert / Technical Project Manager
(559419)

Job description

We're looking for a Customer Operations Expert / Technical Project Manager to join our mission-driven B2B SaaS company — where innovation saves lives. Our product is already making an impact globally, with paying customers who rely on us for critical, real-time solutions. If you're passionate about leading high-impact projects, thrive in dynamic environments, and enjoy working with people just as much as with processes — this role is for you. What You’ll Do -Lead end-to-end customer deployment projects and own their success - Collaborate cross-functionally with internal teams, global clients, and external partners to ensure smooth execution - Use smart tools and creative approaches to continuously optimize operational processes - Act as a key point of contact for technical onboarding and integration Why Join Us? * Make a real impact in a life-saving tech company that’s growing fast * Work in a global, energetic environment where your ideas matter * Enjoy meaningful responsibilities and opportunities for professional growth Ready to elevate your career in a vibrant, growth-oriented environment? We want to hear from you!

Job requirements

- Bachelor's degree in Industrial Engineering, a related field, or relevant military tech/ops leadership experience - 2+ years of hands-on experience managing customer-facing projects in a global environment – a must - Comfortable working with SaaS and technical tools – you're tech-savvy and quick to adapt - Strong communicator in English – both written and verbal - A proactive problem-solver who thinks on their feet and enjoys making things happen

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